Last Updated: March 6, 2024
- INTRODUCTION AND SCOPE
This privacy notice (this “Privacy Notice”) describes how Datwyler Switzerland, Inc., Militärstrasse, 76467, Schattdorf, Switzerland and its affiliates those listed below (“Datwyler,” “us”, “we”, or “our”) collect, handle, secure, share and use the personal data of users (“Users”) of www.datwylersealing.com (the “Website”), and the personal data of Users in relation to any other transaction, sites or applications that expressly incorporate this Privacy Notice (the “Services”). This Notice applies only to the personal data of Users who are nationals of, or resident in, the United States.
Our affiliates include:
- Datwyler Sealing Solutions Italy S.p.A., Via Castello, 14A, 24060 Viadanica (BG), Italy
- Datwyler Parco Holdings, Inc., 1801 S Archibald Avenue, Ontario, California 91761
- Dätwyler Holding Inc., Gotthardstrasse, 31 6460 Altdorf, Switzerland
To receive this notice in another format (for example, audio, large print) please contact us using the contact details in section 13 below.
This Privacy Notice and the Website is intended for Datwyler’s business customers, such as commodity managers and research engineers, and not for individual consumers.
- ACCEPTANCE OF PRIVACY NOTICE
By using the Website, you signify your acceptance of this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Website. Your continued use of the Website following the posting of changes to these terms will mean that you accept those changes.
- WHAT PERSONAL DATA DO WE PROCESS AND HOW IS IT COLLECTED
Users may provide to us (whether by uploading, email or otherwise) the following types of personal data when using the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Contact Data | Physical address (billing and delivery) Email address Telephone numbers |
| Identity Data | First name Last name Username or similar identifier Title Industry and company/employer information Job title |
| Financial Data | Bank account Payment card detailsTax code and/or VAT number |
| Profile Data | Username and password Details of quotations, purchases and deliveries Interests Preferences Feedback Survey responses |
| Transaction Data | Details about payments to and from Users Details of quotations, purchases and deliveries |
| Marketing and Communications Data | Preferences in receiving marketing from us and third parties Communication preferences |
The following types of personal data may be automatically logged when Users access and use the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Technical Data | Cookies – see Cookies policy Web Beacons – see section 6 Internet protocol (IP) address Login data Browser type and version Time zone setting and location Browser plug-in types and versions Operating system and platform Other technology on the devices used to access the Services |
| Usage Data | Information about how the Services are used |
Cookies
Please see our Cookies policy.Children
Under Age 13. The features, programs, promotions and other aspects of our Services requiring the submission of personal data are not intended for children. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe they have disclosed personal to us, please contact us using the contact details at section 13 below.
Under Age 18. Minors under 18 years of age may have the personal data that they have provide to Datwyler through the Website deleted by sending an email to suso.ont.sales@datwyler.com requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.
- HOW WE USE PERSONAL DATA
| Purpose | Type of personal data | Lawful basis for processing | Details |
| To monitor the use of the Services | Technical Data | Legitimate interests | To operate our business and to improve the functionality and content of the Services. |
| To provide our products and services | Identity DataContact DataFinancial DataTransaction Data | Necessary to fulfil our contracts with Users | To enable us to provide our products and services to Users. Unless expressly agreed otherwise, we do not store Users’ credit card information on our system; it is only used to process Users’ transactions. |
| To contact Users who request such contact (including via the contact us page) | Identity DataContact Data | Consent | To respond to Users’ contact requests. |
| To create and maintain User accounts (including the MyAccount capability) | Identity DataContact DataTechnical DataUsage DataProfile Data | Legitimate interests | To enable Users to use the Services, which may include access to account details (past orders, product inventory, past quote and configuration requests, order status, account conditions). |
| To manage and protect our business and the Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Identity DataContact DataTechnical Data | Legitimate interests | To manage our business and ensure the effective provision of the Services. To prevent fraud. |
| To undertake identification verification | Identity DataContact Data | Legitimate interests | To protect our business and to prevent fraud. |
| To use data analytics to improve the Services | Technical DataUsage DataMarketing and Communications Data | Consent | To keep the Services updated and relevant and to optimize our Website. To develop our business and inform our marketing strategy. |
| To send personal marketing and promotional materials to Users as individuals, including newsletters | Identity DataContact DataMarketing and Communications Data | Consent | To promote our products and services. |
| To send marketing and promotional materials to Users in a business context, including newsletters | Identity DataContact DataMarketing and Communications Data | Consent | To promote our products and services. |
| To enable Users to complete a survey | Identity DataContact DataProfile DataUsage Data | Legitimate interests | To obtain feedback from Users on our products and services so that we can make improvements to them. |
We may process Users’ personal data under more than one lawful basis depending on the specific purpose for which we are using the personal data. If a User has provided consent to processing and subsequently withdraws that consent, we may still process that User’s personal data where we have another lawful basis for doing so. Where more than one lawful basis has been set out in the table above, Users should contact us if they need details about the specific lawful basis that we are relying on to process their personal data.
Where we need to collect personal data by law or under the terms of a contract that we have with a User and the User fails to provide that personal data when requested, we may not be able to perform the contract we have with the User (for example, to provide access to the Services).
- SHARING OF PERSONAL DATA
We may share Users’ information with the following categories of third parties:
| Third Party | Description |
| Service Providers | Our service providers include third parties that provide us with services such as IT services, hosting services, administration services and other business process services, marketing services. Such third parties will act as our processors. |
| Distributors | Our distributors may require Users’ personal data in order to fulfill orders. |
| Suppliers | Users’ personal data might be shared with our suppliers where Users require bespoke products or services and such details need to be shared with our suppliers. |
| Professional advisors | We may need to provide Users’ personal data to our professional advisers that provide services to us. Our professional advisors include lawyers, accountants, bankers, auditors and insurers. Such third parties may act as our processors or independent controllers. |
| Authorities | We may disclose personal data where required in order to respond to subpoenas, court orders, legal process or governmental regulations, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. In such circumstances, we will take appropriate measures to ensure that the requester understands the sensitive nature of the personal data that they may receive. |
| Other Third Parties | We may share Users’ personal data with third parties to whom we may choose to transact business with. We may share Users’ personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets (including in relation to restructuring/insolvency situations). Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use Users’ personal data in the same way as set out in this Privacy Notice. Users’ personal data may be a transferred asset in any sale of all or part of our business. |
| Affiliates | Users’ personal data might also be transmitted within the group of which we are members for internal administrative purposes. |
We require all our data processors and any other third party that we provide Users’ personal data to respect the security of Users’ personal data and to treat it in accordance with applicable law.
We do not allow our data processors to use Users’ personal data for their own purposes and only permits them to process Users’ personal data for specified purposes and in accordance with our instructions.
Plug Ins
YouTube
We may integrate YouTube videos into our Website. These are stored on www.youtube.com and can be played directly from our Website. These are all integrated into the “extended data protection mode,” i.e., no data about Users will be transmitted to YouTube if the Users don’t play the videos.
If a User plays the video, YouTube receives information that the User has accessed the corresponding subpage of our Website and will also receive personal data of the User. We have no control over this data transmission. This is regardless of whether the User has a YouTube account through which they are logged in, or whether no user account exists. If the User is logged in to their YouTube account, this data will be assigned directly to their account. If a User does not wish such access data to be assigned to their YouTube profile, they should ensure they are not signed into their YouTube device prior to playing the video.
YouTube will process Users’ personal data in accordance with its privacy notice, which Users should review.
The Website may contain programs and plug-ins from the social network Facebook. This is the button with the Facebook logo and the corresponding “Share on” message. The social network is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter Facebook). All data processing processes in this context are not carried out by us, but rather by Facebook. Facebook will process Users’ personal data in accordance with its privacy notice, which Users should review.
X and LinkedIn
“Tailored Audiences” and “Conversion Tracking” by X and LinkedIn may offer the opportunity to target existing Users who have visited the Website with relevant campaigns. This is done by X and LinkedIn using a website tag to store anonymized User data. When a User visits our Website and consents to the use of X or LinkedIn cookies, an X or LinkedIn cookie is placed in the browser.
We will adhere to the guidelines for Conversion Tracking and Tailored Audiences of the X, if X cookies are used.
Users who wish to deactivate interest-based advertising on X can do so, for example, via the respective unsubscribe mechanism defined by Twitter.
X and LinkedIn will process Users’ personal data in accordance with their privacy notices, which Users should review.
- MARKETING
Individual Users
Where Users are individual subscribers, we may send such Users marketing communications (including newsletters) if they have requested such communications from us or if they have purchased goods or services from us and they have not opted out of receiving future marketing communications.
Corporate Users
Where Users are corporate subscribers, we may obtain personal data from third party sources, such as marketing companies, and publicly accessible sources, such as professional networks.
Third Party Marketing Companies
We will obtain Users’ explicit consent before we share their personal data with any company outside of our group of companies for marketing purposes.
Opt-Out
If a User does not wish to receive marketing information from us, the User can opt-out by contacting us using the contact details at section 13 below or by clicking the opt-out link in our electronic marketing communications
Web Beacons
Where you have consented to receive our marketing emails, our marketing emails will contain so-called web beacons to track Users’ behavior when interacting with such emails.
These are single-pixel image files that link to our Website and enable us to evaluate Users’ behavior. Links in our marketing emails also contain these files. The data received from web beacons is collected on a personal basis, the IDs are linked to Users’ other personal data held by us, for marketing and optimization purposes. Users can object to this tracking at any time by unsubscribing from our marketing communications in accordance with the above process. Users can also stop such tracking by deactivating the display of images by default in their e-mail client. In this case, however, the email may not be displayed in full and Users may not be able to use all the functions. If Users then display the images manually, the tracking mentioned above takes place.
- SECURITY
The security of your data is very important to Datwyler. We have implemented appropriate security measures preventing your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. However, you should know that no website operator, including Datwyler, can fully eliminate security risks associated with personal data. While Datwyler has endeavored to create a secure and reliable website for users, the confidentiality of any communication or material transmitted to/from the Website or via e-mail cannot be guaranteed.
- AUTOMATED DECISION MAKING
We do not make any decisions regarding Users solely using automated decision making (including profiling) based on Users’ personal data.
- RETENTION OF PERSONAL DATA
We will only retain Users’ personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of the personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for personal data are available from us on request using the contact details at section 13 below.
- CALIFORNIA PRIVACY LAW RIGHTS
If you are a resident of California (including California business contacts), the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) provides you with the following rights with respect to your personal information:
Your California Privacy Rights
- The right to know what personal information we have collected, used, disclosed, and sold about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom Datwyler discloses personal information, and the specific pieces of personal information Datwyler has collected about you.
- The right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format.
- The right to correct inaccurate personal information about you, taking into account the nature of the personal information and the purposes of the processing.
- The right to request that we delete any personal information we have about you.
In addition, and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we may have “sold” or “shared” about you. For the 12-month period prior to the date of this Privacy Policy, we have not sold or shared any personal information about our customers. We do not use or disclose Sensitive Personal Information, as defined in applicable laws, for any purposes other than those permitted by applicable law.
Submitting Requests
If you are a resident of California you may submit your requests to opt out, correct, delete, and/or to know/obtain Personal or by phone at Information we have collected about you by contacting us via email at suso.ont.sales@datwyler.com or by phone at 909-947-2200.
We will respond to your request in compliance with the requirements of your state’s applicable laws. Please note that we are only required to honor requests to know twice in a 12-month period.
Verification of Your Identity
When you exercise these rights and submit a request to us, we will verify your identity by asking you to provide us with additional information such as your email address, order numbers of previous orders of our products and services, the last four digits of a credit or debit card used to make a purchase, or the date or your last purchase from us. We also may use a third-party verification provider to verify your identity.
Non-Discrimination
If you make a request under your state privacy law, we will not discriminate against you in any way. For example, we will not deny you discounts or other benefits or impose penalties on you or provide you with or suggest that you will receive a different level or quality of benefits or services.
Authorized Agents
You may permit an authorized agent to submit a request to know or to delete your personal information. If we receive a request on your behalf, we will ask that person to give us proof that you gave that person written permission to make a request for you. If that person does not provide us with written proof, we will deny their request so that we can protect your personal information.
Automated Decision-Making
We do not use automated decision-making technology, as that term is defined by the CCPA. If we make use of automated decision-making technology, you will be informed through a separate privacy notice.
- RESPONSE TO DO-NOT-TRACK SIGNALS
Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, Datwyler does not process or respond to “Do Not Track” signals.
- LINKS TO OTHER WEBSITES
Our Services may contain links to other websites. These websites may have separate privacy and data collection practices, independent of our practices, and Users’ use and access to such sites is subject to those terms and policies. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practice or the content of such websites.
- HOW TO CONTACT US
To ask any questions regarding this Privacy Notice, please contact us using the following contact details:
Datwyler Parco Holdings, Inc.
1801 S. Archibald Ave
Ontario, CA 91761
- AMENDMENTS TO THIS PRIVACY NOTICE
This Privacy Notice may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display an effective date on the policy in the upper left corner of this Privacy Notice so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Notice regarding use or disclosure of personal data, we will provide notice on the Website and as otherwise required. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.
Last Updated: 6 March 2024
- INTRODUCTION AND SCOPE
This privacy notice (this “Privacy Notice“) describes how Datwyler Switzerland Inc., Militärstrasse, 76467 Schattdorf, Switzerland and its affiliates (including those listed below) (“us“, “we“, or “our“) collect, handle, share and use the personal data of users (“Users“) of www.datwylersealing.com (the “Website”), and the personal data of Users in relation to any other transaction, sites or applications that reference this Privacy Notice (the “Services“). This Notice applies only to the personal data of Users who are resident in the European Economic Area (EEA), Switzerland or the United Kingdom (UK).
Our affiliates include:
- Datwyler Sealing Solutions Italy S.p.A., Via Castello, 14A, 24060 Viadanica (BG), Italy
- Datwyler Parco Holdings, Inc., 1801 S Archibald Avenue, Ontario, California 91761
- Dätwyler Holding Inc., Gotthardstrasse, 31 6460 Altdorf, Switzerland
We shall act as a controller of Users’ personal data that is collected or received in accordance with this Privacy Notice. If we process personal data as a data processor, we will process such personal data in accordance with the terms of the contract we have with the third party for whom we act as data processor, and this Privacy Notice shall not apply to the processing of such personal data.
To receive this notice in another format please contact us using the contact details in section 11 below.
- WHAT PERSONAL DATA DO WE PROCESS AND HOW IS IT COLLECTED
Users may provide to us (whether by uploading, email or otherwise) the following types of personal data when using the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Contact Data | Physical address (billing and delivery) Email address Telephone numbers |
| Identity Data | First name Last name Username or similar identifier |
| Financial Data | Bank account Payment card details Tax code and/or VAT number |
| Profile Data | Username and password Details of quotations, purchases and deliveries Interests Preferences Feedback Survey responses |
| Transaction Data | Details about payments to and from Users Details of quotations, purchases and deliveries |
| Marketing and Communications Data | Preferences in receiving marketing from us and third parties Communication preferences |
The following types of personal data may be automatically logged when Users access and use the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Technical Data | Cookies – see Cookies policy Web Beacons – see section 5 Internet protocol (IP) address Login data Browser type and version Time zone setting and location Browser plug-in types and versions Operating system and platform Other technology on the devices used to access the Services |
| Usage Data | Information about how the Services are used |
Cookies
Please see our Cookies policy.Special Categories of Personal Data
We do not collect any special categories of personal data about Users (this includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about Users’ health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Children
The features, programs, promotions and other aspects of our Services requiring the submission of personal data are not intended for children. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe they have disclosed personal to us, please contact us using the contact details at section 11 below. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal data as well as prohibit the use thereof.
- HOW WE USE PERSONAL DATA
| Purpose | Type of personal data | Lawful basis for processing | Details |
| To monitor the use of the Services | Technical Data | Legitimate interests | To operate our business and to improve the functionality and content of the Services. |
| To provide our products and services | Identity DataContact DataFinancial DataTransaction Data | Necessary to fulfil our contracts with Users | To enable us to provide our products and services to Users. Unless expressly agreed otherwise, we do not store Users’ credit card information on our system; it is only used to process Users’ transactions. |
| To contact Users who request such contact (including via the contact us page) | Identity DataContact Data | Consent | To respond to Users’ contact requests. |
| To create and maintain User accounts (including the MyAccount capability) | Identity DataContact DataTechnical DataUsage DataProfile Data | Legitimate interests | To enable Users to use the Services, which may include access to account details (past orders, product inventory, past quote and configuration requests, order status, account conditions). |
| To manage and protect our business and the Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Identity DataContact DataTechnical Data | Legitimate interests | To manage our business and ensure the effective provision of the Services. To prevent fraud. |
| To undertake identification verification | Identity DataContact Data | Legitimate interests | To protect our business and to prevent fraud. |
| To use data analytics to improve the Services | Technical DataUsage DataMarketing and Communications Data | Consent | To keep the Services updated and relevant and to optimize our Website. To develop our business and inform our marketing strategy. |
| To send personal marketing and promotional materials to Users as individuals, including newsletters | Identity DataContact DataMarketing and Communications Data | Consent | To promote our products and services. |
| To send marketing and promotional materials to Users in a business context, including newsletters | Identity DataContact DataMarketing and Communications Data | Consent | To promote our products and services. |
| To enable Users to complete a survey | Identity DataContact DataProfile DataUsage Data | Legitimate interests | To obtain feedback from Users on our products and services so that we can make improvements to them. |
If a User has provided consent to processing and subsequently withdraws that consent, we may still process that User’s personal data where we have another lawful basis for doing so.
Where we need to collect personal data by law or under the terms of a contract that we have with a User and the User fails to provide that personal data when requested, we may not be able to perform the contract we have with the User (for example, to provide access to the Services).
- SHARING OF PERSONAL DATA
We may share Users’ information with the following categories of third parties:
| Third Party | Description |
| Service Providers | Our service providers include third parties that provide us with services such as IT services, hosting services, administration services and other business process services, marketing services. Such third parties will act as our processors. |
| Distributors | Our distributors may require Users’ personal data in order to fulfil orders. |
| Suppliers | Users’ personal data might be shared with our suppliers where Users require bespoke products or services and such details need to be shared with our suppliers. |
| Professional advisors | We may need to provide Users’ personal data to our professional advisers that provide services to us. Our professional advisors include lawyers, accountants, bankers, auditors and insurers. Such third parties may act as our processors or independent controllers. |
| Authorities | We may disclose personal data where required in order to respond to requests from regulatory or governmental authorities, court orders, legal process, or to establish or exercise our legal rights or defend against legal claims. It may also be necessary for use to share personal data in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. In such circumstances, we will take appropriate measures to ensure that the recipient understands the sensitive nature of the personal data that they may receive. |
| Other Third Parties | We may share Users’ personal data with third parties to whom we may choose to transact business with. We may share Users’ personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets (including in relation to restructuring/insolvency situations). Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use Users’ personal data in the same way as set out in this Privacy Notice. Users’ personal data may be a transferred asset in any sale of all or part of our business. |
| Affiliates | Users’ personal data might also be transmitted within the group of which we are members for internal administrative purposes. |
We require all our data processors and any other third party that we provide Users’ personal data to respect the security of Users’ personal data and to treat it in accordance with applicable law.
We do not allow our data processors to use Users’ personal data for their own purposes and only permits them to process Users’ personal data for specified purposes and in accordance with our instructions.
Please see Section 6 below for information on international transfers to such third parties.
Plug Ins
YouTube
We may integrate YouTube videos into our Website. These are stored on www.youtube.com and can be played directly from our Website. These are all integrated into the “extended data protection mode,” i.e. no data about Users will be transmitted to YouTube if the Users don’t play the videos.
If a User plays the video, YouTube receives information that the User has accessed the corresponding subpage of our Website and will also receive personal data of the User. We have no control over this data transmission. This is regardless of whether the User has a YouTube account through which they are logged in, or whether no user account exists. If the User is logged in to their YouTube account, this data will be assigned directly to their account. If a User does not wish such access data to be assigned to their YouTube profile, they should ensure they are not signed into their YouTube device prior to playing the video.
YouTube will process Users’ personal data in accordance with its privacy notice, which Users should review.
The Website may contain programs and plug-ins from the social network Facebook. This is the button with the Facebook logo and the corresponding “Share on” message. The social network is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter Facebook). All data processing processes in this context are not carried out by us, but rather by Facebook. Facebook will process Users’ personal data in accordance with its privacy notice, which Users should review.
X and LinkedIn
“Tailored Audiences” and “Conversion Tracking” by X and LinkedIn may offer the opportunity to target existing Users who have visited the Website with relevant campaigns. This is done by X and LinkedIn using a website tag to store anonymized User data. When a User visits our Website and consents to the use of X or LinkedIn cookies, an X or LinkedIn cookie is placed in the browser.
We will adhere to the guidelines for Conversion Tracking and Tailored Audiences of the X, if X cookies are used.
Users who wish to deactivate interest-based advertising on X can do so, for example, via the respective unsubscribe mechanism defined by Twitter.
X and LinkedIn will process Users’ personal data in accordance with their privacy notices, which Users should review.
- MARKETING
We may send such Users marketing communications (including newsletters) if they have requested such communications from us or if they have purchased goods or services from us and they have not opted out of receiving future marketing communications.
Third Party Marketing Companies
We will obtain Users’ explicit consent before we share their personal data with any company outside of our group of companies for marketing purposes.
Opt-Out
If a User does not wish to receive marketing information from us, the User can opt-out by contacting us using the contact details at section 11 below or by clicking the opt-out link in our electronic marketing communications.
Web Beacons
Where you have consented to receive our marketing emails, our marketing emails will contain so-called web beacons to track Users’ behavior when interacting with such emails.
These are single-pixel image files that link to our Website and enable us to evaluate Users’ behaviour. Links in our marketing emails also contain these files. The data received from web beacons is collected on a personal basis, the IDs are linked to Users’ other personal data held by us, for marketing and optimisation purposes. Users can object to this tracking at any time by unsubscribing from our marketing communications in accordance with the above process. Users can also stop such tracking by deactivating the display of images by default in their e-mail client. In this case, however, the email may not be displayed in full and Users may not be able to use all the functions. If Users then display the images manually, the tracking mentioned above takes place.
- INTERNATIONAL TRANSFERS
Users’ personal data collected by us in the UK, EEA or Switzerland may be transferred outside of the UK, the EEA or Switzerland (as applicable) to those third parties specified in Section 4 above; however, in such circumstances we will ensure contractual or other measures that have been adopted or approved by the UK Government, the European Commission or the Swiss Federal Counsel (as applicable) are taken (such as ensuring applicable standard contractual clauses are in place).
Users can obtain more information about the countries to which their personal data is transferred and copies of the additional measures put in place by contacting us using the contact details at section 11 below.
- AUTOMATED DECISION MAKING
We do not make any decisions regarding Users solely using automated decision making (including profiling) based on Users’ personal data.
- RETENTION OF PERSONAL DATA
We will only retain Users’ personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of the personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for personal data are available from us on request using the contact details at section 11 below.
- LEGAL RIGHTS
Users may have the following rights, as data subjects, under applicable data protection laws in relation to their personal data:
| User’s right | Description |
| Request access to the User’s personal data | This enables the User to receive a copy of its personal data that we hold and to check that we are lawfully processing it. Users will not have to pay a fee to access their personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if a User’s request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with the User’s request in these circumstances. |
| Request correction of the personal data that we hold about the User | The User can require us to correct any mistakes in the User’s personal data. The User must provide us with enough information to identify the User (e.g., username, institution’s details) and let us know the information that is incorrect and what it should be replaced with. |
| Request erasure of the User’s personal data | This enables the User to ask us to delete or remove the User’s personal data where there is no permitted reason for us to continue to process it. The User can ask us to erase the User’s personal data where: the User does not believe that we need the User’s personal data in order to process it for the purposes set out in this Privacy Notice;if the User has given us consent to process the User’s personal data, the User withdraws that consent and we cannot otherwise legally process the User’s personal data; the User objects to our processing and we do not have any legitimate interests that mean we can continue to process the User’s personal data; orthe User’s personal data has been processed unlawfully or has not been erased when it should have been. |
| Object to processing of the User’s personal data | Where we are relying on a legitimate interest (or those of a third party) and there is something about the User’s particular situation that makes the User want to object to processing on this ground as the User feels it impacts on the User’s fundamental rights and freedoms. The User also has the right to object where we are processing the User’s personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process the User’s personal data which override the User’s rights and freedoms. |
| Request restriction of processing of the User’s personal data | This enables the User to ask us to suspend the processing of the User’s personal data in the following scenarios: if the User wants us to establish the accuracy of the personal data; where our use of the personal data is unlawful but the User does not want us to erase it; where the User needs us to hold the personal data even if we no longer require it as the User needs it to establish, exercise or defend legal claims; or the User has objected to our use of the personal data, but we need to verify whether we have overriding legitimate grounds to use it. |
| Request the transfer of the User’s personal data to the User or to a third party | The User can require us to provide to the User, or a third party the User has chosen, the User’s personal data in a structured, commonly used, machine-readable format. This right only applies to automated personal data that the User initially provided consent for us to use or where we used the personal data to perform a contract with the User. |
| Withdraw consent at any time where we are relying on consent to process the User’s personal data | This will not affect the lawfulness of any processing carried out before the User withdraws its consent. If the User withdraws its consent, we may not be able to provide the User with access to the Services or certain functionalities. We will advise the User if this is the case at the time that the User withdraws consent. |
To exercise any of the rights set out above, please contact us using the contact details provided in section 11 below. Where the User has any such rights under applicable laws, we will respond to any such rights that a User wants to exercise within one (1) month of receiving the request, unless the request is complex, in which case it may take longer.
We may need to request specific information from a User to help it confirm that User’s identity and that User’s right to access its personal data (or to exercise any of its other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact the User to ask it for further information in relation to its request to speed up our response.
Please be aware that there are exceptions and exemptions that apply to some of the rights, which we will apply in accordance with the applicable data protection laws.
In addition to the above rights, Users’ have the right to lodge a complaint with a supervisory authority.
- LINKS TO OTHER WEBSITES
Our Services may contain links to other websites. These websites may have separate privacy and data collection practices, independent of our practices, and Users’ use and access to such sites is subject to those terms and policies. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practice or the content of such websites.
- HOW TO CONTACT US
To ask any questions regarding this Privacy Notice or to exercise any rights, please contact us using the following contact details:
Address: Datwyler Switzerland Inc., Militärstrasse, 76467 Schattdorf, Switzerland
Telephone: +41 41 875 11 23
Email: info@datwyler.com
- AMENDMENTS TO THIS PRIVACY NOTICE
This Privacy Notice may be revised from time to time, including where we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a “Last Updated” date in at the top of this Privacy Notice so it is clear when there has been a change. If we make any change to this Privacy Notice regarding use or disclosure of personal data, we will provide notice on the Website and as otherwise required. Small changes or changes that do not significantly affect Users’ privacy interests may be made at any time and without prior notice.
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